![]() ![]() I rate LogMeIn Central as an eight out of ten. We do have a couple of clients who are hundreds of miles away and, in these cases, we wind up using the solution to access these networks. I use RDS internally to get to other servers in a given network. For information about other GoTo products such as Pro, Central, GoTo Meeting, or GoTo Connect, visit the GoTo support site. Note: This support site provides information about Pro only. More often than not, these remote networks are not situated out of town. Our Customer Care team is here to help Use the options below to find the right resource for your needs. What Is Logmein Pro LogMeIn Pro is a remote access tool for IT support. At present our preferred method is to deploy LogMeIn Pro software onto the network. LogMeIn services make up 1.6 of the IT support market and their maker GoTo is a major business software company. GoTo, formerly LogMeIn Inc., 3 is a flexible-work provider of software as a service ( SaaS) and cloud-based remote work tools for collaboration and IT management, with products including GoTo Connect, GoTo Resolve, Rescue, Central, and more, built for small and midsized business IT departments but powerful enough for the enterprise. Osiris Systems: Technical support, Windows networks, servers, PCs. They are an awesome small business solution. The solution makes it pretty easy to remotely access networks from where we are. LogMeIn Pro is a remote support software with great capabilities and functionality. As we have our hands full with clients, we have a fairly big subscription with LogMeIn, our largest being in the hundred seat range and smallest likely in the three or five seat range. We have primarily been dealing with the solution, which is what we do at present. One who needs to remotely access their office computer from their home would have a good desktop experience and could pretty much take care of anything he needs. Was your question answered Please mark it as an Accepted Solution. The solution works pretty well and does a pretty good job of securing that outer shell. While we dont offer a direct email alias for support, you can create a case here for an email follow up: Ash is a member of the GoTo Community Care Team. RDS is a bit on the stodgy side when it comes to remote security capabilities. One thing I can say about RDS is that a person can switch ports for connectivity purposes, but it can't be used as readily as an off-LAN remote access. LogMeIn support sites no longer support Microsoft's Internet Explorer (IE) browser. ![]()
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